FAQs — Starting A Personal or Home Care Business

Frequently Asked Questions From Past & Present Students

QUESTION: How long is the Next Level Healthcare Jump Start Course?

ANSWER: The Next Level Healthcare Course is 1 to 2 months (generally) however some of our students may take an additional week or two to an additional month to complete the program. Your complete understanding and work ethic is the key to your success.

QUESTION: What is covered in the CNAtoCEO course?

ANSWER: Legal, Tax, Insurance, Planning & Budgeting, State Forms, Patient Admission Packet Development, Human Resource Training, Staff Development & Evaluation Training, Policies and Procedures Training, State Licensing Inspection Assurance, Marketing Resources and Development and more.

QUESTION: What guarantee does Next Level Healthcare offer?

ANSWER: We do this everyday and as long as you follow our program course (and don't try and reinvent the wheel) you will succeed in starting your own successful Healthcare Business. While we can provide you with all that you need to be successful, you have to be trainable, and hard working. This is not and get rich quick program.

QUESTION: What requirement are needed to enroll?

ANSWER: While we would prefer you are currently and CNA (Certified Nursing Assistant) it is not required. Your desire to run your very own Healthcare Business along with your hardworking, trainable mentality are the three (3) main elements to practically guarantee your success.

QUESTION: What is home care?

ANSWER: Home care service is professional support provided by a caregiver that helps a person who needs assistance to live independently and safely in a place they’re most comfortable like their home.

QUESTION: What are the various types of home care?

ANSWER: There is a total of three types of home care:

  • Non-medical care
  • Home-based skilled nursing
  • Medical care/ Medicare

QUESTION: What does non-medical care under home care mean?

ANSWER: These services include personal care, companionship, and assistance with activities like grooming, laundry, bathing, dressing, meal planning, etc.

QUESTION: What do you mean by home-based skilled nursing?

ANSWER: The services are usually provided by skilled and certified nurses who help clients with certain diseases at their place.

QUESTION: What do you mean by a home care startup?

ANSWER: Home care startup is nothing but setting up a new business that helps a person who needs assistance to live independently and safely at their place, i.e., home.

QUESTION: What are the various steps that are to be kept in mind while setting up a home care business?


  • Draft a business plan
  • Register with the state
  • Obtain the required certificates
  • Hire good, qualified staff
  • Draft in your marketing strategies
  • A well-planned financing plan should be handy

QUESTION: What should be the market strategies for a home care startup?


  • Have an online presence. Get a website, market on social media platforms.
  • Mark your existence on Google. Register your startup with Google so that your details are easily available.
  • Observe your competitors and plan accordingly.
  • Incontinence care
  • Meal preparation
  • Handling any emergency
  • Dealing with the client’s emotion
  • Handling diverse behavior of clients
  • Managing their medication

QUESTION: How to make your startup turn into a running business?


  • Hire the right employees regularly.
  • Educate your staff on regular intervals.
  • Adapt to the dynamic environment.
  • Provide the services that meet needs.
  • Build new industry relationships for marketing.

QUESTION: What are the things that you should consider before starting up a home care business?

ANSWER: As much the home care business is growing, it is not easy to make your place in this booming industry. Before starting up or investing in a home care business, make sure you are compassionate and have a desire to help and care for people.

QUESTION: What are certain questions a home care business startup look answers for?


  • Process for matching a caregiver to a client.
  • Gender preference of the client.
  • Bathing and personal hygiene.
  • Does the client want the same or different caregiver for every visit.
  • Caregivers providing the necessary care.

QUESTION: What are the challenges faced by home care businesses?


  • Long travel
  • Keeping up with the technology
  • Working in isolation, finding the right caregivers, retaining caregivers, and managing processes

QUESTION: How to grow a home care startup?


  • Have a defined strategy.
  • Keep in mind the needs of both the organization and client.
  • Try to take advice from the experts like the ones with enough experience of the home care industry.

QUESTION: How to prevent a home care startup failure?


  • Do your research properly.
  • Consult a field expert.
  • Draft a business plan.
  • Stand out from the competition.
  • Arrange the resources needed.

QUESTION: How much money can I make with the home care business?

ANSWER: Most of the home care business earn well in today’s era. It is assumed that home care businesses would rise as the need for the non-medical caregiver would surge in upcoming years.

QUESTION: Is it profitable to start a home care startup?

ANSWER: Setting up a non-medical home care startup could be a perfect business option, especially in the coming years. The baby boomer generation would soon be requiring care, which depicts the high demand for caregivers.

QUESTION: How do I get a license for starting a home care business?

ANSWER: You first need to register with the state and then apply for a license.

QUESTION: What is non-medical home care?

ANSWER: Non-Medical home care covers all the care services except medical care. This includes personal grooming, meal preparation, laundry, etc.

QUESTION: How do I develop a recruitment and retention plan for caregivers?

ANSWER: One needs to rely on the feedback offered by the clients that help in analyzing the overall performance of caregivers. This would help in preparing a recruitment retention plan for the caregivers.

QUESTION: How do I become a licensed home care provider?

ANSWER: You first have to register yourself with the state. Once done, you can apply for a license after approval.

QUESTION: Do home care agencies have to be licensed?

ANSWER: Yes, a license is mandatory for delivering home care services.